Canon Customer Care Centre

Hi Henry, I wanted to say a big thank you for your help with my printer problem. Your patience and expertise made a real difference, and I'm so grateful. You made the troubleshooting process easy to follow, even when things got a bit tricky. Your professionalism and friendly approach were EXCELLENT!!!! Thanks for fixing the printer and making the whole experience enjoyable. Your dedication really stands out, and I'm lucky to have had your help. Take care and thanks again Regards, Elaa

I cannot express my gratitude enough for the remarkable assistance provided by Henry Chae of Henry Chae Professional Services. I was in a dire situation with my G3020 printer offline, and Mr. Chae's expertise shone through brilliantly. Despite the urgency of my situation as I was about to rush to the hospital, Mr. Chae worked diligently and efficiently to set up my printer in less than 40 minutes. His technical prowess and problem-solving skills were truly impressive. He not only resolved the offline issue swiftly but also ensured that the setup was seamless and hassle-free. What truly sets Mr. Chae apart is his dedication to his clients. Despite my unexpected circumstances, he assured me of his follow-up support tomorrow, which I genuinely appreciate. I highly recommend Henry Chae Professional Services for anyone in need of technical support. Mr. Chae's professionalism, expertise, and exceptional custome

Served by Billy Ng, i am very impressed by his positive attitude and customer service! The website warranty registration was so irritating and i was pissed but Billy patience and assistance really was helpful!!! He ran through the whole thing with me patiently and assisted in some part to ease the procedure. Thank you and keep that positive vibe!!!!

Very impressed by the technical support provided over the phone by June. I called the hotline after trying unsuccessfully for 1 hour to troubleshoot my home printer. Had very low expectation prior to calling but was totally wowed by June who so patiently guided me step by step, and many a times repeatedly, as there was either Internet issue or app issue. June's patience was exceptional. At the beginning I was very frustrated, but June's reassuring tone and confidence calmed me down. I was surprised that I was actually laughing over my own impatience which was a huge contrast to June's. Two calls and 45 minutes later , my issue was resolved and I found myself thanking June profusely, not only for his technical expertise but also for giving me such a good experience with a customer service hotline. Excellent job, June.